Vinted Members Voice Anger About Sizing Changes
Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.
The second-hand shopping app has updated its measurement guidelines for female and kids' apparel failing to inform all shoppers about the modification.
Online Platforms Response
Numerous buyers and vendors are expressing on platforms saying Vinted listings now show a different size category than originally posted due to the recalibration.
Vinted explained the new system was more in line with similar services.
They have suggested members to review their products and adjust the sizing manually when needed, resulting in member annoyance.
Size Classification Modifications
Previously, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.
The revised method features a letter and a range for example S/UK 8-10.
In some cases, the measurements have been reclassified - such as a large size was previously a 12 but is now a UK 16-18.
User Experiences
Frankie Bridger, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Stephanie Gallen, based in Glasgow, explained products she uploaded featuring size 14 markings were showing in the marketplace as measurements 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.
Manual Updates
Another shopper, from Derby, explained she became annoyed because the modification necessitated personal updates the sizes on "every single listing".
"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she said.
Platform Context
The app has more than 100 million users, including 18 million in the UK.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: earlier, Vinted reversed a change concerning shipment methods after backlash from users.